Delivery & Returns
Shipping - FREE Shipping for orders over £50
UK Delivery - 1-3 working days
European Delivery - 3-5 working days
Rest of World Delivery - 5-10 working days
-- All orders received before 3pm will be processed same day --
Working days = Monday - Friday (Bank Holidays not included)
Returns - All returns to be made within 30 days of purchase
At Kandi we pride ourselves on customer service. We will always do our upmost best to keep our customers as happy and satisfied as possible. We ask for your return requests to be placed as soon as possible and when returning an item to include the postage note or invoice and the same packaging where possible.
Please contact us before sending any items back to us.
We ask that all returns come to us in an unused condition as you received them.
We do not offer free returns unless the item is faulty.
Please use a tracked service when returning your items to ensure its safe journey. (Royal Mail 2nd Class Recorded)